UPDATE August 10, 2020:
We have determined that there are external electrical issues that are causing problems with the electronics at the water treatment plant. Safety mechanisms engage which then shut down the distribution, resulting in our staff having to manually turn the systems back on. We have support teams on the way to resolve this issue.
Our EPO is aware of the issues and continues to monitor the situation. The water supply is safe!
We will continue to advise you of any changes or when the issue is resolved. Please be patient – you may continue to experience brief moments of low pressure or outages throughout the day.
We are sincerely sorry for any inconvenience this may cause!